UPDX100/RSAE2 is a two (2) year Advance Exchange program for extra UPD-X100 printers that are part of the UPX-C200 Digital Photo system. Customers receive a total of 2 years Warranty and 2 years Advance Exchange coverage from date of purchase for a total of 2 years inclusive coverage (extending the standard 1 Year Parts/90 Days Labor Warranty).
Under Advance Exchange, customers are entitled to a replacement Passport Photo system (available next business day if call placed by 7:30pm Eastern Time, Monday through Friday) if problems cannot be resolved via telephone technical assistance.
Also included in the program are two (2) years toll-free telephone support and technical assistance from date of purchase as well as all repair parts and labor costs.