UPXC300/RSAE3 is a three (3) year Advance Exchange program for the UPXC300 Digital Photo systems.
Customers receive a total of 3 years Warranty and 3 years Advance Exchange coverage from date of purchase for a total of 3 years inclusive coverage (extending the standard 1 Year Parts/90 Days Labor Warranty).
Under Advance Exchange, customers are entitled to a replacement Passport Photo system (available next business day if call placed by 7:30pm Eastern Time, Monday through Friday) if problems cannot be resolved via telephone technical assistance.
Also included in the program are three (3) years toll-free telephone support and technical assistance from date of purchase as well as all repair parts and labor costs.