DNP Support Hotline can be reached 8am-5pm Eastern time, at 1-800-814-4672, Option 3

Technical Support Contact Information during Business Hours:
Phone:1-855-367-7604,1-844-367-8777, or 724-696-8957

Email: [email protected]
Weekday Hours: Monday-Friday 8am CST – 5pm CST
Weekend Hours: Saturday and Sunday Closed
After Hours & Holiday Emergency Technical Support Contact:

(Used only For Emergency Situations when a store\customer is totally down)
Phone: 1-888-749-3587 Option 2 (When prompt, choose "to be transferred to the emergency tech")
Weekday Hours: Monday - Friday 6am-8am CST \ 5pm-12am CST
Weekend Hours: Saturday and Sunday 6am-12am CST

ROLAND SUPPORT

Webinars On-Demand

Roland ASD tech support can be reached at 1-888-273-8895 option 4

Please Note: Roland does not support 64 bit Vista

Roland Drivers and Updates can be found HERE

Videos:

https://www.youtube.com/user/rolanddgasupport/videos

NOTICE:

9.6.2024; Roland has just addressed the recent Windows security update issue affecting cutters and engravers.

Roland has released a new driver for the following devices that works in harmony with recent Windows Security Updates.

Please see the following links to find the new drivers:

This issue has been resolved in Ver.2.11. Please uninstall the previous driver and install Ver.2.11 (September 3, 2024).

Additional device drivers will be updated as soon as possible, so please stay tuned. If you continue to experience issues after installing the new driver, or need further assistance, please have them contact Roland support team.

We understand the inconvenience this may have caused and appreciate your patience. We will keep you informed with updates for additional devices as they are released.

Thank you for your understanding and support.

-Roland DGA Corporation

Please note:

Orders of some Roland equipment and supplies, shipped to the following states:

CA, CO, CT, FL, GA, IL, MA, MI, MN, NC, NJ, NY, OH, PA, SC, TN, WA, WI

May be subject to 24-48 hours shipping delay

Social Booth Software
[email protected]

SALES TAX

To comply with the State of Texas tax regulations, orders shipped inside the state of Texas will be charged an 8.25% sales tax, unless the customer fills up, signs, and send our office a Texas Sales Tax Resale Certificate, or a Texas Exemption Certificate.