Technical Support Contact Information during Business Hours:
Phone:1-855-367-7604,1-844-367-8777, or 724-696-8957
Weekday Hours: Monday-Friday 8am CST – 5pm CST
Weekend Hours: Saturday and Sunday Closed
After Hours & Holiday Emergency Technical Support Contact:
Phone: 1-888-749-3587 Option 2 (When prompt, choose "to be transferred to the emergency tech")
Weekday Hours: Monday - Friday 6am-8am CST \ 5pm-12am CST
Weekend Hours: Saturday and Sunday 6am-12am CST
Roland ASD tech support can be reached at 1-888-273-8895 option 4Please Note: Roland does not support 64 bit Vista
Webinars On-Demand (For registered customers)
- EGX-30A: https://go.rolanddga.com/e/66942/EGX-30A-software/2hw7qxf/2212294158/h/-Me_M5yZ3tnxOHw1uHcP4_eFdH7v66tE7QjgysLm2b8
- EGX-350: https://go.rolanddga.com/e/66942/EGX-350-software/2hw7qxj/2212294158/h/-Me_M5yZ3tnxOHw1uHcP4_eFdH7v66tE7QjgysLm2b8
- MDX-50: https://go.rolanddga.com/e/66942/MDX-50-software/2hw7qxm/2212294158/h/-Me_M5yZ3tnxOHw1uHcP4_eFdH7v66tE7QjgysLm2b8
- MDX-40A: https://go.rolanddga.com/e/66942/MDX-40-software/2hw7qxq/2212294158/h/-Me_M5yZ3tnxOHw1uHcP4_eFdH7v66tE7QjgysLm2b8
- MDX-540: https://go.rolanddga.com/e/66942/MDX-540-software/2hw7qxt/2212294158/h/-Me_M5yZ3tnxOHw1uHcP4_eFdH7v66tE7QjgysLm2b8
This issue has been resolved in Ver.2.11. Please uninstall the previous driver and install Ver.2.11 (September 3, 2024).
Additional device drivers will be updated as soon as possible, so please stay tuned. If you continue to experience issues after installing the new driver, or need further assistance, please have them contact Roland support team.
We understand the inconvenience this may have caused and appreciate your patience. We will keep you informed with updates for additional devices as they are released.Thank you for your understanding and support.
-Roland DGA Corporation
Social Booth Software
[email protected]
SALES TAX
For DNP DS620A
DNP DS620A Intro - https://www.youtube.com/watch?v=8oezZFDIsDg
DNP DS620A Media Reload
- https://www.youtube.com/watch?v=bO5BPovOxTM
For Roland SRM-20
SRM-20 Milling Machine - https://youtu.be/9LU26-FYIiM
SRM-20 Engraving Kit Workflow - https://www.youtube.com/watch?v=YkqQB-40wyA
SRM-20 Engraving Kit – Diamond Scribing Workflow - https://youtu.be/O4TT6V_KCT0
monoFab SRM-20 Compact Milling Machine - https://youtu.be/Sbe0-QyvoGI
How to use the SRM-20 Milling- https://www.youtube.com/watch?v=rFRuc0VPWDM
PCB Milling With SRM-20 - https://www.youtube.com/watch?v=86YRw0iq-2I
Roland SRM-20 Desktop Mill Video 1 of 2 - https://www.youtube.com/watch?v=r64Q_UjV4nY
Roland SRM-20 Desktop Mill Video 2 of 2 - https://www.youtube.com/watch?v=hD8aGJsglHA
For Roland DE-3
DE-3 Desktop Engraver: https://www.youtube.com/watch?v=9iBlXQnGmjk&t=5s
Introduction to engraving with the DE-3 - https://www.youtube.com/watch?v=jh6tgkPeoXA&t=5s
DGSHAPE DE-3 - Dr. Engrave Software - https://www.youtube.com/watch?v=sQR6V8cGqQg
DGSHAPE DE-3 - Keypad Operation - https://www.youtube.com/watch?v=LJ9-Bb04Gmo
DGSHAPE DE-3 - Tool Setup - https://www.youtube.com/watch?v=MxV3EjpKus4.
DGSHAPE DE-3 - Setting Up the Nose Cone - https://www.youtube.com/watch?v=KUxOnJWyMoM
DGSHAPE DE-3 - Accessories - https://www.youtube.com/watch?v=OPs1yp_qhu0
DGSHAPE DE-3 - Collet Set-Up - https://www.youtube.com/watch?v=FLM93n1d8aI
DGSHAPE DE-3 - Spindle Warm Up - https://www.youtube.com/watch?v=miCCP7ipCcg
